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At Wily Space, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site, use our Services, or contact us. By using the Site or Services, you consent to the practices described herein.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, address, billing details, and project preferences provided during consultations or inquiries.
  • Usage Data: IP address, browser type, pages visited, time and date of access (collected via cookies and analytics tools).
  • Project-Specific Data: Measurements, photos of spaces, lifestyle details, and feedback shared for design purposes.

We do not collect sensitive information (e.g., health or financial data) unless voluntarily provided and necessary for Services.

How We Use Your Information

We use your information to:

  • Provide and improve Services, including creating personalized designs.
  • Communicate with you about projects, updates, and promotions.
  • Process payments and manage billing.
  • Analyze Site usage to enhance user experience.
  • Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers (e.g., payment processors, cloud storage) under strict confidentiality.
  • Legal authorities if required by law.
  • Business partners (e.g., contractors) involved in your project, with your consent.

In the event of a merger or acquisition, your information may be transferred as an asset.

Cookies and Tracking Technologies

The Site uses cookies to remember preferences and track usage. You can manage cookies via your browser settings. We use Google Analytics for aggregated insights; see their privacy policy for details.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Withdraw consent for data processing.

To exercise these rights, contact us at wilyspace@gmail.com. We respond within 30 days.

Children's Privacy

Our Site and Services are not directed to children under 13. We do not knowingly collect information from children.

International Data Transfers

If you are outside the US, your information may be transferred to and processed in the US. We ensure appropriate safeguards for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date. Continued use constitutes acceptance.

Contact Us

For privacy concerns, contact our Data Protection Officer at wilyspace@gmail.com or +91 96196 30111. For EU residents, you may also contact your local data protection authority.